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Press Releases
CASINO
FORTUNE TERMINATES AGREEMENT WITH MICROGAMING SOFTWARE
Casino
Fortune a division of Sunny
Casinos, which is itself a division of Sunny
Group of Companies, announced today that it has discontinued
using Microgaming’s casino Software. This decision comes after
being unable to resolve concerns in relation to the percentage
associated with its Microgaming software.
This
decision comes against the background of industry concerns emanating
from United States pressure. The Sunny Group is concerned to
maintain its clean image and good industry reputation.
Casino Fortune believes
that its players are best protected at this time by not being
offered Microgaming Software. Casino
Fortune is asking that a truly independent auditing company
be called in to verify the accuracy of payout percentages quoted.
There should also be proof that the random number generator
used by Microgaming is truly random and not susceptible to manipulation
by the software provider. Sunny
Casinos will always place its reputation before profits.
Below is a more detailed account of
the events that led to the above decision:
An
International auditing company is employed by Microgaming and
Casino Fortune to
review the output of the random number generator embedded in
the Microgaming software used by Casino
Fortune. The auditing company confirms that the generator
consistently produces random numbers and is a fair basis for
the outcome of games that have been played. Presently,
Casino Fortune is
not convinced that this is accurate.
The
January 2002 audit report was released late February. At that
time December’s report had also not been sent. Casino
Fortune repeatedly asked for the figures, which are usually
published to its customers.
On
8th February Casino
Fortune was asked to sign a new contract with Microgaming.
The terms of this contract stated, “Microgaming
shall not be liable to the Operator for any indirect consequential
or special damages or loss of profits arising out of or in connection
with this Agreement.”
Casino Fortune’s Directors voiced extreme suspicion and wrote
to Martin and Anthony Moshal expressing this and other points
of concern.
On
February 13th Microgaming announced that January
figures would be late due to technical difficulties. A
serious letter was sent to both Microgaming and the auditing
company demanding an explanation as Casino
Fortune was concerned that if there were technical difficulties
in obtaining information then they could stem from the random
number generator.
On
20th February Casino
Fortune’s IT Director wrote again "We are very concerned
about our payout percentages. We also have not received
our audit reports for the last 2 months. I was forced
to review the previous problem we had sometime ago regarding
payout percentages as shown in emails below….” The IT Director
made reference to a November 2000 settlement Microgaming made
with several licensees after it was suspected that they (Microgaming)
had tampered with the random numbers generator causing losses.
The Director copied letters from other operators who claimed
that the settlement represented only one fifth of what was actually
lost.
On
February 22nd Microgaming, after many phone calls
from Casino Fortune,
agreed that the matter would be investigated and that a report
would be sent to us from the auditing company on the following
Monday. This was never done and up to this time Casino
Fortune has not received December’s report. An urgent meeting
of the Sunny Group Board was held and Microgaming was given
3 weeks to provide the report.
On
the weekend of March 1st, 2nd & 3rd
Microgaming was seen entering the proprietary Sunny Group credit
card server. Microgaming’s access was immediately cut
off and it was confirmed that no data was tampered with.
However, in the light of what occurred, Casino
Fortune became even more concerned.
On
March 3rd Roger Raativer of Microgaming notified
Casino Fortune that
the auditing company was considering termination of the services
they provide. Casino
Fortune attempted to contact Anthony or Martin Moshal but
received no answers to emails or phone messages. On 11th
March, Anthony Moshal sent his new email address, which was
no longer a Microgaming one.
On
March 13th Microgaming asked Casino
Fortune to sign new agreements with a company in the Isle
of Man. The agreements stated the following terms "that
at any time after termination of this Agreement, the Covenanter
shall not disclose to any other person firm or company particulars
of any of Microgaming’s Confidential Information”.
On
March 17th, credits for guest customer accounts were
tampered with. Upon investigation, it was proven that
this was not caused by any employee of Casino
Fortune. Microgaming was promptly contacted and they
denied any allegation that their staff had anything to do with
the interferences. Casino
Fortune attempted to no avail, to speak directly to the
Microgaming principle, Martin Moshal. Mr. Moshal did not
respond to emails and his cell number was no longer active.
On
March 21st, Casino
Fortune decided it would be in the best interest of it customers
to discontinue the Microgaming Progressive Games until the auditor’s
reports and an explanation were received. Microgaming
was duly informed of this decision.
From
the account provided above, on Tuesday, March 26th
Casino Fortune has
had no other choice but to take drastic measures in terminating
the use of Microgaming’s software. Casino
Fortune regrets having to sever its ties with Microgaming,
however as a subsidiary of the Sunny Group of Companies, our
primary concern is to our customers.
During
this worrisome time, Casino
Fortune investigated many other casino software providers.
While most had excellent games, one of the companies, which stood
out above the rest in terms of excellent customer benefits and
state of the art software is Playtech. Casino
Fortune is therefore pleased to announce that it has selected
Playtech as its new software provider.
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