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This is normally done within
24 hours but not guaranteed before the following Monday.
Your credits may take between 3 and 5 days to appear on your
statement depending on your credit card bank's policies. Surplus
winnings are processed for payment every Monday.
However, to protect your
security we require some form of name and address verification
to process surplus winnings. This may be faxed to: 1-868-624-1156
or scanned and emailed to cashier@suncybercash.com.
We will accept any of the following documents to verify your
name and address:
Copy of credit card statement (please block middle 8 digits
of your card number when scanning and emailing); or Any Utility
Bill; or Copy of passport with front and back of driver's
license;
Signed letter together with
front and back of driver's license for
signature match. Please lighten and enlarge as much as possible
before faxing. You only need to fax this once from your current
address. We do not need or wish to encroach on your privacy.
Please feel free to block your personal and private transaction
Information when sending your credit card statement. We will
notify you by email when you have surplus winnings on hold
pending name and address verification. We will add any
surplus winnings to your casino balance 3 days after we have
notified you if we do not have your name and address verification
on file. Please note: We do not require name and address verification
to credit
winnings back to your credit card through our Ecash provider.
You may choose from the options
below which method you prefer and notify our cashier at: cashier@suncybercash.com
. Please provide your User account ID number on your
email for easy identification and fast response.
PAYOUTS ARE MADE THROUGH:
| 1. |
Wire Transfer |
We
process wire transfers directly to your bank account. $15 is
deducted from your winnings to cover the transfer fees. You may also
incur charges at the receiving end. |
| 2. |
Checks |
Registered
mail: Allow 14 to 21 days for delivery depending on the destination
country. There is no cost.
Courier: This delivery
method costs $35 to the USA or $40 to other countries. The charge is
deducted from your winnings. Delivery generally takes 2 days to locations
in the USA and Canada.
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| 3. |
Credit Card |
We
credit back to your card winnings up to the equivalent amount of your
purchases. Surplus winnings are sent by whichever method you
prefer. |
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